Kalapa Technologymembuka lowonganLearning Advisor

Kalapa technology is a brand of PT. Palapa Mitra Solusi which was founded in 2016, We are here to help transform conventional businesses into digital ones more quickly, precisely and effectively with the support of digital-based strategy, planning, design and operation technology. We are engaged in the Contact Center, BPO, and several IT services such as CRM, Omni Channel, Contact Center System, to Digital KYC/QA. We are looking for people who are passionate, curious, collaborative, committed, and fun-loving to join our fast-growing company.

Ringkasan

Pendidikan :
S1 / D4
Gender :
Wanita
Umur :
Maks. 30 tahun
Besaran Gaji :
8 - 10 Juta
Batas Lamaran :
4 November 2022
Lokasi Kerja :
Menara Rajawali, Jakarta Selatan, DKI Jakarta

Deskripsi Pekerjaan

Coordinate online classes between teacher, students, and Parents regularly
Communicate and follow up with parents on student’s progress report / lesson experience
Translate feedback from chinese teachers to parents and guide parents on student’s learning plan
Conduct on-boarding and online demonstrations for new and existing customers
Propose learning strategy, plan, or guide based on parents / students goals
Support Management on any other account management-related tasks to improve team goals

Syarat Pekerjaan

1-3 years Of experience in Education/Customer Service preferred
Previous teaching experience and handling international customers preferred
Minimum 1-years B2C Customer service experience (preferred)
Strong communication in English and mandarin
Strong organisation skills to manage and coordinate between parents, Chinese teachers, and students
Service-minded from education industry is preferred. Ability to multi-task, work under pressure and tight deadlines
Be able to work independently and as a team
Minimum Bachelor’s Degree able to work weekends