PT. Jola Mitra Utamamembuka lowonganHuman Resources (HR) - Archiving Specialist

Human Resources (HR)

• Manage the recruitment process from candidate search to onboarding
• Develop and implement employee training programs
• Handle employee administration, including contracts and payroll
• Update and maintain company policies in line with regulations
• Create and drive employee engagement and wellness programs
• Fluent in English

Archiving Specialist

• Supervise and assign tasks to the archiving team
• Ensure compliance with standard procedures (SOPs)
• Review team performance and provide feedback regularly
• Track KPIs and ensure service level agreements (SLAs) are met
• Address delays and issues in the archiving process
• Manage user complaints and requests using a ticketing system
• Suggest and implement improvements for the archiving team
• Provide ongoing training and development for the team
• Work with IT and other departments to fix technical issues
• Maintain accurate records and generate reports on performance

Human Resources (HR)

• Bachelor’s degree in Psychology, Management, or a related field
• Minimum 2 years of experience in HR
• Strong understanding of Indonesian labor laws and government regulations
• Excellent communication and interpersonal skills
• Ability to work both independently and as part of a team
• Experienced in recruitment, employee training, and development
• Proficient in Microsoft Office and HRIS systems (a plus)

Archiving Specialist

• Bachelor’s degree in Information Technology, Management Information Systems (MIS), Information Management, Business Administration, Library and Information Science, Archiving, or Records Management
• At least 2 years of experience in archiving management, records management, similar roles (e.g., document storage, logistics)
• Experience managing teams and overseeing daily operations
• Strong knowledge of archiving processes, SOPs, and SLA management
• Leadership and team management skills. Proficient in data management and reporting tools
• Strong problem-solving and analytical skills
• Experience with ticketing Systoms and handling user requests
• Familiar with ERP systems (e.g., SAP) and electronic archiving tools
• Detail-oriented, proactive, and able to work under pressure
• Technology Savvy
• Fluent English communication skills

Pendaftaran

• Human Resources (HR) : https://bit.ly/hrjola24
• Archiving Specialist : https://bit.ly/archivingjola